COVID-19 Communication

The government has now moved towards the next phase of their strategy for managing the Coronavirus epidemic in the UK. In light of the sweeping impact of this nationwide, we wanted to brief you on the contingency plans we have now put in place at Denney King.

We have completed health and travel reviews for all our staff, our business processes and client contact in order to assess how we can reduce and where possible eliminate the risk of virus transmissionthrough our business activities. 

We believe it is important to protect our team, our clients and our service users, to ensure none of them are placed at any increased or unnecessary risk of catching this virus in their ongoing relationship with Denney King.   

We remain committed to maintaining excellent customer servicestandards for all of our clients, whilst operating our business in a safe and effective way. We will continue to review business activities, contact and service standards on a regular basis throughout this difficult period.

We have implemented a number of important measures at Denney King immediately as follows;

• We have reviewed our company technology and can confirm that all staff are able to operate seamlessly on a remote / virtual basis. 
• Our staff are fully equipped to work remotely from home for a reasonable period of time and will do so wherever this may benecessary until further notice.
• We remain open, working remotely, for our usual business activities and enquiries, all interactions will continue as normal with staff picking up and responding to email and calls remotely and undertaking video conferencing with colleagues and clients.
• We are currently arranging for training sessions to be carried out by way of video conferencing and webinars and will be rolling this out in the coming weeks, so watch this space!
• We will continue to review our working practices in line with government guidelines weekly whilst the COVID 19 crisis continues. 

We have taken these steps to prepare for the increasing challenges that are facing us all during this pandemic. You will appreciate government guidance is changing on almost an hourly basis at present, however we ask you to remain confident that we will continue to fulfil our commitments to you in the weeks and months ahead in line with government advice and shall remain fully operational, albeit in a flexible format